Frequently Asked Questions

Shipping Policy - Frequently Asked Questions:

  1. Q: How long will it take to receive my order? A: Our standard delivery typically takes between 5 to 10 business days for most orders.

  2. Q: Do you offer expedited shipping options? A: Currently, we offer only the standard delivery option, but we're exploring options to provide more choices in the future.

  3. Q: Do you ship internationally? A: We currently ship only to APO and FPO addresses. Overseas shipping is not available at this time.

  4. Q: What happens if there's a delay in delivery? A: While we strive for timely delivery, unforeseen circumstances like weather or carrier issues may cause delays. Your patience is appreciated.

  5. Q: How can I track my order? A: Once your order is shipped, you'll receive an email with a tracking number to monitor your shipment's progress.


Return Policy - Frequently Asked Questions:

  1. Q: Can I return my purchase if I change my mind? A: We accept returns only for damaged goods. Please see our policy for more details.

  2. Q: What qualifies as "damaged" goods? A: Damaged goods include items with visible defects or flaws that occurred during manufacturing, packaging, or shipping.

  3. Q: How do I initiate a return for damaged goods? A: Contact our customer service within 14 days of receiving the product, and provide images or videos that clearly show the damage.

  4. Q: What if I don't have proof of the damage? A: To process a return, providing visual evidence of the damage is necessary to ensure fair assessment.

  5. Q: What happens after I submit a return request? A: We'll review the evidence provided and, if approved, provide return instructions and options for refund or replacement.

  6. Q: How long does the return process take? A: The return process duration varies but we aim to address your request promptly.


Military Celebration Coupons - Frequently Asked Questions

  1. Q: Who is eligible to use the military celebration coupons? A: Our military celebration coupons are available to everyone, including both military personnel and civilians. We extend our gratitude to the entire community.

  2. Q: What types of coupons are offered for military celebrations? A: We offer a variety of coupons, including percentage-based discounts, flat-rate discounts, and special bundle offers, to coincide with significant military dates and holidays.

  3. Q: Is proof of military service required to use these coupons? A: No, proof of military service is not required to use our military celebration coupons. We believe in showing appreciation to all our customers.

  4. Q: How can I redeem the military celebration coupons? A: During the specified promotional periods, you can apply the coupon code provided during the checkout process on eligible items.

  5. Q: Can I combine military celebration coupons with other offers? A: Generally, our coupons cannot be combined with other offers. Each coupon's terms and conditions will specify any restrictions.

  6. Q: What are the expiry and validity dates of these coupons? A: Each military celebration coupon will have a defined start and end date. Please ensure to use the coupon within the specified timeframe.

  7. Q: How will I know about upcoming military celebration coupons? A: We will promote these coupons through our website, newsletters, and social media channels. Make sure to stay connected with us to receive updates.

  8. Q: Is there a limit to how many times I can use these coupons? A: Coupon usage limits, if any, will be specified in the terms of each coupon. Please review the coupon details for more information.

  9. Q: How do these coupons align with Veterano Apparel's values? A: Our military celebration coupons are designed to honor and respect military traditions while fostering a sense of unity and gratitude within our community.

  10. Q: Can the dates of military celebration coupons change? A: Yes, the specific dates of celebration coupons may change. Any updates or modifications will be communicated through our official channels.

If you have any additional questions or concerns regarding our military celebration coupons, please don't hesitate to contact us at

Thank you for your interest in celebrating military milestones with Veterano Apparel.